Car Keys Express Orders

Utilizes the CKE-Guidebook 2024 for ordering, document is in the attachment section below

 

Canceling a PO

After a PO has been created but it is determined the key is no longer required and you need to cancel the purchases order follow the below steps.

Contact Car Keys Express dispatch at [email protected] or 1-855- 869- 5397 ext. 009 to confirm they have not already started to cut/program the key.

If they have not started, ask them to cancel the order. Once confirmed, cancel the requisition / PO. Never cancel the PO until you are sure CKE is not going to provide the key.

*see the how to guide: Cancel a requisition w/PO w/o PO

 

Origination fee / cancel a line

Hertz will be charged a $30 fee per key by CKE if you are unable to provide the key code at the time of programming.  You only need to add this fee when the key code is not found.

 

If the fee was added to the PO but Car Keys Express did not need to charge for this service, do not receipt the line, cancel this line from the requisition. 

1. On the Oracle Cloud homepage, select Procurement. 

2. Click Purchase Requisitions (New). 

 

3. Select My Requisitions. 

 

4. Search for the requisition in the Search bar. 

                                                           OR 

5. Use More Filters to view filter for specific requisition. 

Note: You can use filters such as Business Unit, Supplier, requisition number within double quotation etc. 

 

 

 

6. Select the requisition number link to view the details. 

 

7. View the details. 

Note: Do not cancel the requisition lines when there is not a separate line for the original fee. 

 

8. Select Ellipsis icon (three dots) against the chosen requisition. 

9. Select View Details. 

 

10. Select Ellipsis icon (three dots). 

11. Select Cancel.   

Note: In this case, there is separate original fee line, so, we can cancel this line. 

 

12. Enter the reason for the cancellation. 

13. Select Cancel Line. 

 

14. You can see the change in status of the line to Cancellation Pending. 

 

15. You can see the change in status of the line from Cancellation Pending to Order canceled. 

Note: If PO is created then the PO will go to cancellation status and finally Order Canceled. 

 

16. In Receipt and Invoice Viewing 

Use the Manage Orders view, enter the PO, use the Schedules tab (arrange the view* to see ordered, received and invoices amounts).  

This will show how the receipt and invoice have been applied. 

In the below example: 

Line #1 has not been received. 

Line #2 has received 2. However, the total ordered is 20.90 

*If the invoice does not show the pin code fee, then this line should not have been received. 

 

 

This completes the Car Key Express Ordering, Cancelling and Viewing process. 

See attachment to download a copy of this process via Word document and the CKE guidebook